Too often, we begin to pontificate, offer opinions and attempt to solve problems without taking the time to truly understand the situation at hand. Intellectually, we know the best approach involves asking the right questions, discovering the details, being patient and listening to the full story, but often that is not how problem solvers in corporate America proceed.It’s important to ask questions, listen and learn – before making a final judgment.
Dr. Steven R. Covey, author of the international bestseller, The 7 Habits of Highly Effective People, explains that, in order to be an effective person, you must “First, seek to understand.” As your mother may have told you, “You have two ears and one mouth for a reason.”
One of my mentors encourages me to ask colleagues to “Help me understand.” Before jumping to conclusions, I collect as much information as possible and don’t simply judge a book by its cover.
In my training workshop, “Communicate to Win!,” we take an in-depth view of the process of collecting information to make the best decisions.
Click HERE to download the free ebook to learn how to ask the right questions in order to become a better communicator.
After completing the Communicate to Win workshop, you will have the most compelling argument and the best ideas. With this complete package, you will gain the tools necessary to guarantee that you have the best ideas and that you can present them confidently so you will WIN. Read what participants say.