- How FTT collects and uses Personally Identifiable Information.
- With whom FTT may share Personally Identifiable Information.
- The choices available to you, as a Website visitor, regarding collection, use and sharing of Personally Identifiable Information.
- The security procedures that FTT has in place for Personally Identifiable Information under our control.
You may opt out of our sharing of your Personally Identifiable Information with third parties for marketing purposes, by following the directions in the Sharing Personally Identifiable Information.
Collection and Use
FTT does not collect any Personally Identifiable Information from you except when you expressly volunteer the information. This includes when you:
- Register for a Workshop, become a Member, purchase or download an FTT product or service.
- Request information (electronically) about FTT’s products and services, subscribe to newsletters, or enter a promotional contest.
- Use or participate in various services or features made available on the Website (including, for example and without limitation, blogs and other user communities).
- Use various tools to select FTT products and services that are suitable for your Website visit.
- Request contact with an FTT sales representative.
- Provide FTT with comments, questions or feedback about FTT products and services or your Website experience.
“Personally Identifiable Information” includes, for example, your name; home or business address; e-mail address; telephone, wireless and/or fax number; short message service or text message address or other wireless device address; instant messaging address; credit card and other payment information; employment information and work experience; demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.
Among other things, we may use your Personally Identifiable Information to respond to your requests and inquiries and to provide you with the services and features offered on or through the Website. We may also use your Personally Identifiable Information to communicate timely information and special offers (for example, in the form of e-mails, mailings, and the like) about products, services, companies and events, sponsored by us and others, that we think might interest you. You may choose not to receive such information by e-mailing firstname.lastname@example.org. Please understand that if you choose not to receive promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
If you register for a Workshop or pay for products and services using a credit card, Personally Identifiable Information (such as your name and shipping address) and financial information (such as your credit card number and expiration date) may be required. This information may be used for billing purposes and to fill orders. If we have trouble processing an order, this contact information may be used to get in touch with you.
The Personally Identifiable Information you give us via the Website and information about your order may be combined with other Personally Identifiable Information (such as demographic information and past purchase history) available from our records and other sources (including, without limitation, our worldwide databases). This information may be used to make our future marketing efforts more efficient and will help us to improve the operations and maintenance of our Website and business.
When You Refer a Friend/Colleague
FTT respects the privacy of your friends and coworkers. FTT will not keep or maintain names or e-mail addresses when you use our refer-a-friend function. The refer-a-friend function is solely to provide your friends and coworkers with the information you have requested we pass along to them.
Webcasts, Online “Meetings” and Similar Services
Sharing Personally Identifiable Information
FTT may share Personally Identifiable Information collected electronically through its Website in the following ways:
- FTT or FTT partners may use an outside shipping company to ship orders, and/or a credit card processing company to bill for goods and services purchased through the FTT Website, and FTT will share Personally Identifiable Information with those entities.
- From time to time, FTT works with business partners, service providers and sponsors to provide specific products and services, such as jointly developed and marketed products and services. When you sign up for or utilize such products or services, we will share Personally Identifiable Information necessary for the partner/sponsor to provide these products or services to you.
- FTT does provide certain firms with its postal mailing address list (which includes names and postal addresses) on a rental basis, and, in some cases, FTT may also provide these firms with information about your order so that they can more easily identify offers that may interest you. If you wish to be excluded from such lists and from receiving third party mailings, or if you prefer that we do not share your order information, please e-mail admin@FastTrackTools.com.
- E-mailings of FTT newsletters and other materials, as well as various operations of the Website, are handled both in-house and by outside service companies (such as e-mail service providers, address list hosting companies, distribution companies, suppliers and other service providers). On occasion, where FTT contracts with a service provider, it may request or it may be necessary that the provider collect and/or provide information (including Personally Identifiable Information) directly from our customers on our behalf. In all such situations, FTT restricts how its suppliers and other service providers may access, use and disclose Personally Identifiable Information. FTT does not permit these suppliers and other service providers to sell Personally Identifiable Information to third parties. If you receive information through FTT or through a third party supplier about FTT that you prefer not to receive, you should request to be removed from the active mailing list by e-mailing admin@FastTrackTools.com.
- When you contribute to a public area or feature of our Website, such as one of our online communities, messaging services, chat services, bulletin boards, message boards, blogs or other such open forums, the information that you submit will be made available to the general public. For this reason, we recommend that you exercise caution in the submission of Personally Identifiable Information to these areas of our Website as it will be publicly accessible.
- We may disclose to third parties aggregate, non-personally identifiable data regarding user behavior, such as overall patterns or demographic reports, as a measure of interest in, and use of, our Website and e-mails.
- We may use or disclose Personally Identifiable Information in order to investigate any claim or suspicion of a violation of our Website Terms of Service, to assist with law enforcement investigations, or as otherwise required by law.
Website Usage information – Not Linked to Personally Identifiable Information
A cookie is a piece of data that is stored on a visitor’s hard drive. These cookies do not identify, monitor or track any Personally Identifiable Information. FTT uses this information to analyze trends, track visitors’ movements and gather broad demographic information for aggregate use. If a visitor rejects the cookie, the visitor may be limited in some areas of the Website. Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. You should consult your Web browser to choose the appropriate setting to accept or reject cookies.
In addition, FTT uses various third party service providers and third party provided services that cookie technology to measure site traffic and visitor behavior in aggregate. While these cookies remain on your hard drive after the conclusion of your site visit, they do not contain or collect any Personally Identifiable Information and do not read any other information on your computer’s hard drive.
We may use “clear GIFs” (aka “Web beacons” or “pixel tags”) or similar technologies in the Website and/or in our communications with you. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a Web page or message.
IP Address and Clickstream Data
Additionally, when you visit the Website, our server automatically collects data about your server’s IP Address, which is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet service provider.Any or all of the above-described activities with regard to Website Usage Information may be performed on our behalf by our services providers.
FTT’s Website contains links to other sites. Some links are to sites of FTT’s partners that offer FTT customers a variety of special products and services. Please be aware that FTT is not responsible for the content, security or privacy practices on or of such other sites. We trust that you are aware when you leave the FTT Website, and we encourage you to read the privacy statements of each site to which ours is linked.
This Website takes reasonable precautions to protect Personally Identifiable Information submitted to FTT via its Website. However, because the Internet is an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be safe from intrusion by others, such as hackers. When possible, certain sensitive Personally Identifiable Information is encrypted and protected using SSL software. To learn more about SSL, follow this link.
You may be able to create an account on our Website with a username and password. If so, you are responsible for maintaining the strict confidentiality and security of your account password, and you are responsible for any access to or use of the Website through your password or account, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify FTT of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account at the end of each session. When you desire to cancel your account on this Website, it is your responsibility to notify FTT. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.
In the unlikely event that we believe that the security of your Personally Identifiable Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would try to do so as promptly as possible under the circumstances, and, if we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at admin@FastTrackTools.com with the alternative contact information you would like us to use.
Notification of Changes
Last updated April 3, 2009